Churn prediction
Senpai's churn model isn't a generic benchmark. It's based on your historical churn reasons. Everything begins with Senpai creating a baseline understanding why your customers churn, based on your data.
Know who churns
or buys tomorrow.
Senpai shows you exactly which customers are ready to expand and which are at risk with account-level actionable insights and weekly hands-on guidance from our team on what to do next.
The intelligence layer
One platform. Every revenue signal.
Stop stitching together usage logs, NPS exports, and gut feel. Senpai turns raw data into prioritized, actionable insights.
Expansion intelligence
Your expansion signals are unique. Senpai learns from your past upsell wins and cross-sell patterns to surface accounts ready to grow — not a one-size-fits-all score.
Cross-sell mapping
Identify which accounts are ready for your next product by matching their behavior to your most successful cross-sell customers — so your team knows exactly what to offer and when.
Revenue execution
We dig into your existing customer data to find the revenue opportunities your team is already sitting on — and work with you to act on them.
Senpai intelligence layer
Data sources
CRM
Salesforce · HubSpot · Pipedrive · Microsoft Dynamics
Product
Segment · Amplitude · Mixpanel · PostHog
Billing
Stripe · Chargebee · Recurly · Zuora
Support
Zendesk · Intercom · Freshdesk · Help Scout
Contract
Ironclad · Icertis · DocuSign
Detect
Diagnose
Predict
Prescribe
Act
Learn
Senpai
ML
ML
Opportunities · +$243K
Helix Robotics
+$96KAPI usage ↑ 3.2× · new dept onboarded
92%
Vector Labs
+$74KHit seat limit · ready for Pro tier
88%
Churn risk · $542K
Northwind Co.
$148KLogins ↓ 41% · 2 champions left
82%
Lumen Health
$220KNPS dropped to 4 · tickets ↑ · Main user inactive for 38d
64%
Next best action: Contact Helix Robotics and Lumen Health. Click here for detailed, account specific instructions.
Workflow
From raw data to increased revenue.
No data team required. No 9-month implementation. Senpai delivers results within weeks.
- 01
Your revenue situation
Together, we'll map where your revenue opportunities hide — upsell potential, at-risk accounts, cross-sell moments, and churn signals. A focused deep dive to see if Senpai is the right fit for your business.
- 02
Uploading your data to Senpai
Whether your data is in csv, pdf or json it can be uploaded to Senpai. We will assess the data, harmonise it if needed and make sure it's sufficient to do the analysis.
- 03
Senpai models your customers
Senpai creates a baseline understanding of your historical churn reasons and successful expansions based on data - not a generic benchmark.
- 04
Signals become opportunities
Senpai compares the baseline to your existing customers and each at-risk or expansion-ready customer is delivered with actionable insights directly to the account owner.
- 05
More opportunities, results and revenue
Senpai measures what worked, retrains continuously, and compounds from there while Senpai's team works alongside your team making sure the actionable insights turn into results and revenue.
Pricing
One fixed fee. Real results.
Start with a fixed-fee pilot and get your first actionable insights within 3-6 weeks. Clients who want to continue can move to a monthly subscription, which includes updated signals, new opportunities, and ongoing support from our team.
Starting from
3.500€
+ VAT / one-time setup, then monthly subscription.
For most of our clients, a single prevented churn or one expansion opportunity covers the full pilot investment.
We always deliver results first and invoice after.
What's included in pilot
- Churn and/or expansion model built on your data
- Actionable insights of your accounts
- 3-month access to Senpai's platform and all results.
- Weekly support session from Senpai team
- Report of the analysis
Ready to maximise
your revenue?
Most companies are sitting on expansion opportunities they never act on while churn quietly eats the business they have built. Senpai shows you exactly where the money is and helps you go after it.
Let's talkHow much revenue are
How much revenue are
you leaving on the table?
Book a 30-minute call with Panu to walk through your business model, find ways to utilize data to boost sales, identify the biggest churn and expansion signals hiding in it, and decide together if a pilot makes sense.